NC
Nkateko C
1 reviews | Active since Aug 2015
04 Aug 2015, 09:59
So called \buy 1GB and get 1GB free"is ridiculous"""
I bought MTN 1GB data bundles last month, guess what? MTN force you to use the data bundles that I paid for within 30 days, because I didn't get to use even the whole of 1GB that I paid for, then MTN forfeit their promotional 1GB the bundles PLUS the bundles I PAID for. The promotion of data bundles with MTN is ridiculous. I am not happy at all, I vow to myself. I will never buy bundles with MTN and I will make it my mission that no one (friends and family) will use MTN because it is useless to buy their product and be forced to use it they way MTN wants. It's like I don't have control of what I've paid for.
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MTN South Africa's replyOfficial
18 Aug 2015, 10:34Hello Nkatie,
Thank you for your post.
Business rule stipulate that the bundle lasts for 30 Days.
Your concerns are noted.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
Business rule stipulate that the bundle lasts for 30 Days.
Your concerns are noted.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 Aug 2015, 10:34
Official
Hello Nkatie,
Thank you for your post.
Business rule stipulate that the bundle lasts for 30 Days.
Your concerns are noted.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
Business rule stipulate that the bundle lasts for 30 Days.
Your concerns are noted.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***