1 reviews | Active since Jun 2009
So bad at dealing with legal matters
MTN decided to list us a couple of months back because they couldn't find us on the system EVERYTIME webtrued to make a payment. Now when DO make a payment they do not send us the letter to prove that we're of the ITC. We were listed due to your negligence in the first place and NOW you're still being negligent with such important documents! We've BEEN complaining for MONTHS about this matter! COME ON!!!!!
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Log a new Complaint
REQ:***