HW
Howard W

1 reviews | Active since Mar 2009

18 Jan 2017, 08:15

So Are you going to suspend my service again????

<p>Over the last few months, I have had my service suspended/ cut off - due to Mtn's accounting inabillities. Every month the take money from my account ( not on the day that we agreed to, but, on the day that suits them). Then come the 16th of a month they post the new accoucnts, but have not reconciled the payments from the beginning of the month. So it looks as if my account is not paid and they cut me off. This is the message they send me one day after updating my air time and data...... Y'ello, this is a friendly reminder that you have exceeded 75 %25 of your Credit Limit of R 1935.00. Kind Regards, MTNSA</p> <p>These are the referance numbers of previous complaints about this that no direct answer has been given - YET!!!!!!!!!!!!!!!!</p> <p>Ref No: ********** 53</p> <p>Ref No: ********** </p> <p>As well as unanswered comment on this forum......</p> <p>SO ARE YOU GOING TO SORT OUT THE PROBLEM?</p>

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