1 reviews | Active since Jun 2012
Sny dienste af al is rekening betaal
Ek het Junie maand se rekening betaal teen 30 Junie. Steeds word my dienste afgesny op 10 Julie. Sedertdien het ek die 808 nr gebel sonder sukses. Niemand beantwoord dit nie. Ek het verskeie e-posse gestuur om te kla en navraag te doen. Op MTN active se blad het ek navraag gedoen. Steeds geen terug voer nie. As verdere verwysing plaas ek die verwysing nr wat ek wel gekry het van af die outomatiese erkenning van ontvangs van die e-pos fasiliteit.<br> 07-10 130 706 074<br> 07-10 130 706 175<br> 07-10 103 658 41<br> 07-10 103 658 84<br> 07-13 103 759 88<br> 07-14 103 860 81<br> 07-15 130 949 673<br> 07-20 104 188 86<br> <br> MTN verwag ek moet gebind bly aan die ****rak en dit is hulle werkswyse. Geen betaling meer nie. Ek was verplig om ander dienste te bekom.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment of R209.00 received on the 10 July. According to our records, your line has been reinstated. However there is still an amount of R210.01 outstanding for the month of July. Kindly note that since your account is on cash, payments are due 21 days from date of invoice.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for your payment of R209.00 received on the 10 July. According to our records, your line has been reinstated. However there is still an amount of R210.01 outstanding for the month of July. Kindly note that since your account is on cash, payments are due 21 days from date of invoice.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica