eM
edgar M
1 reviews | Active since Mar 2009
24 Jun 2015, 15:30
Sneaky MTN charges
I have a data bundle with MTN of 1GB. THey do not provide mechansim to cap data nor do they notify you when you have exceeded your bundle. Instead they wait for you to exceed so they can charge you exhorbitant out-of-bundle fees. THis is *********. Other service providers give you options to cap data usage but not MTN. My bill for May ended up being 5 times more than average usage.
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MTN South Africa's replyOfficial
03 Jul 2015, 14:55Hello emaistry,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please use this code to register your number dial *** to create a 5 digit pin. Thereafter you can monitor your usage by dialing *162*5 digit pin#.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please use this code to register your number dial *** to create a 5 digit pin. Thereafter you can monitor your usage by dialing *162*5 digit pin#.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply03 Jul 2015, 14:55
Official
Hello emaistry,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please use this code to register your number dial *** to create a 5 digit pin. Thereafter you can monitor your usage by dialing *162*5 digit pin#.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please use this code to register your number dial *** to create a 5 digit pin. Thereafter you can monitor your usage by dialing *162*5 digit pin#.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,