<p>I've had an unauthorized subscription happen right under MTN's noses and I got the short end of the stick. I have a contract with MTN and as their client they should take care of me. They should confirm any subscription on my contract because there are many ***** companies *****ing people's money. My wife even said maybe MTN is being paid to look the other way. And when you ask MTN about it they very quick to exclude themselves. I've been a victim of smartcall tech which has stole from me and I think MTN should've picked it up and confirmed with me. I think MTN is just as responsible for paying back my money Or airtime. Or I'm cancelling my contract and will drag them through the mud with legal action as well. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please note that we have sent a request to unsubscribe the mobile numbers from SmartCall and Mira Networks. The unsubscribe request has been logged as #*** for SmartCall mobile number 073****820 and #*** for Mira Networks mobile number 071****288. Please call SmartCall on *** and Mira Networks on *** to query a refund.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please note that we have sent a request to unsubscribe the mobile numbers from SmartCall and Mira Networks. The unsubscribe request has been logged as #*** for SmartCall mobile number 073****820 and #*** for Mira Networks mobile number 071****288. Please call SmartCall on *** and Mira Networks on *** to query a refund.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
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