1 reviews | Active since Jan 2014
SMS SPAM OF DATA
Who ever came up with the brilliant plan of marketing to your own CUSTOMERS to buy data, sending YOUR CUSTOMERS sms's on a day to day bases about OUR NOT YOUR DATA BUT OUR DATA depleting our of budle rates.... Why should you care if we depleting data out of bundles its more money for you right but I guess users who use wifi must now be spammed about their own choices on data depletion, forced to buy data from mtn because you want them too. Because I dont seem to have a choice with the harassment I am now receiving from your automated sms's I cant even sleep and I'm getting messages on data depletion out of bundles. I have logged service requests on this and went in stores but now I'm tired... I do not see the point in your sms's because I use wifi at work and wifi at home. So why tell me buy data when I can use uncapped services 90% of the time?
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a request along with above information will be sent to our Marketing Division for the removal of all marketing sms's. Please advise after 24 hours if the problem still persists.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that a request along with above information will be sent to our Marketing Division for the removal of all marketing sms's. Please advise after 24 hours if the problem still persists.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.