SMS Spam
I've requested several times that you stop sending me marketing SMS's but you still send them.
Please will you unsubscribe me from this list.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
12 Jun 2018, 09:48Good day Tristan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise where the spam sms' are coming from, as many companies do send the sms' out. Most smartphones do have an option to block them as well. You can find this under message settings.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply12 Jun 2018, 09:48
Official
Good day Tristan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise where the spam sms' are coming from, as many companies do send the sms' out. Most smartphones do have an option to block them as well. You can find this under message settings.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
's updateReviewer Update
12 Jun 2018, 09:52Hi Ishie,
Thanks for the reply, I know I can block them but I would rather not receive them.
The messages are coming from "MTNYello", "MTN136", "MTNSocial" and "MTNData" despite me sending "stop" to 30246.
I would appreciate it if MTN removes my number from all marketing messages.
Thanks,
Tristam
's update12 Jun 2018, 09:52
Reviewer Update
Hi Ishie,
Thanks for the reply, I know I can block them but I would rather not receive them.
The messages are coming from "MTNYello", "MTN136", "MTNSocial" and "MTNData" despite me sending "stop" to 30246.
I would appreciate it if MTN removes my number from all marketing messages.
Thanks,
Tristam