TV
Tania V
1 reviews | Active since Nov 2013
04 Apr 2016, 15:58
sms' sent continously since 9am.this morning
MTN has been sending me sms's non stop since this morning to rate their service and dial *126*453*4# i phoned the call centre twice to request that the sms' stop. The call.centre agents both advised that they would send an email to their marketing department to cancel the sms'. Ref 157 295 621. There.are more than 30 sms' already sent to me today.!!!
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MTN South Africa's replyOfficial
05 Apr 2016, 07:31Hello T VISAGIE,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our marketing division to assist with the removal of SMS campaigns. A notification will be sent once completed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our marketing division to assist with the removal of SMS campaigns. A notification will be sent once completed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin,
MTN South Africa's reply05 Apr 2016, 07:31
Official
Hello T VISAGIE,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our marketing division to assist with the removal of SMS campaigns. A notification will be sent once completed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escalation has been sent to our marketing division to assist with the removal of SMS campaigns. A notification will be sent once completed.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin,