SMS Roaming Charges over and above a Rnil usage limit !
<p>I activated SMS roaming while travelling in Sweden for over a month. I ensured that my usage limit has been set to Rnil to avoid any over spending. None the less I get debited for a b in excess of R800 and my in bundle airtime balance remains completely untouched, I expected my SMS charges to be deducted from my in budle airtime ano not billed over and above that. My usage limit is Rnil and my bill should have no cost over and above my normal monthly paayment. This in unacceptable. </p>
Sorted.
Sorted.
Good day Daniel,
Thank you for the post.
Kindly note that as per the note made above your query has been sorted.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Good day Daniel,
Thank you for the post.
Kindly note that as per the note made above your query has been sorted.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***