RD
Ricardo D
1 reviews | Active since Feb 2017
29 Oct 2015, 14:19
SMS not working
Hi <br> i have been calling MTN for 2 days now and they still cant fix my sms on my phone i send a sms now i get it in 3 days and they cant help me i think i must change networks
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Replies (1)
MTN South Africa's replyOfficial
31 Oct 2015, 15:43Hello RDaniels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escaltion has been done to 173 pre-paid department to assist with your request with the below reference number.
REQ:***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escaltion has been done to 173 pre-paid department to assist with your request with the below reference number.
REQ:***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Kevin.
Best regards,
MTN South Africa's reply31 Oct 2015, 15:43
Official
Hello RDaniels,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escaltion has been done to 173 pre-paid department to assist with your request with the below reference number.
REQ:***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that an escaltion has been done to 173 pre-paid department to assist with your request with the below reference number.
REQ:***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Kevin.
Best regards,