WS
Willem S
1 reviews | Active since Aug 2012
17 Oct 2015, 17:51
SMS, NOT GOOD ENGOUH
On the 13th of Oct 2015 Nompumelelo replayed saying that she cant get hold of me, people don't do business over sms! my email has not changed since the day i opened my contract with mtn that was in 2011, please send the settlement letter to my email address, how many sms's would it take to give me an detailed description for what i will be paying?
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Replies (1)
MTN South Africa's replyOfficial
19 Oct 2015, 09:14Hello willie.sander,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the early termination charges have been sent via email as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the early termination charges have been sent via email as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply19 Oct 2015, 09:14
Official
Hello willie.sander,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the early termination charges have been sent via email as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the early termination charges have been sent via email as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***