GP
Gary P
1 reviews | Active since Mar 2011
27 Sept 2015, 08:32
SMS HARASSMENT
Following from several internet complaints and phone calls and e-mails to MTN, I am still receiving annoying sms 's to purchase all kinds of extra *******, data, international talk time, etc. Despite sms's confirming that it has stopped, it persists. I WILL change to another service provider if you can't get this simple request right. I can't unsubscribe, I can't add the sms's to spam, <br> PLEASE JUST STOP THIS *******!!!!
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Replies (1)
MTN South Africa's replyOfficial
28 Sept 2015, 16:30Hello garypul,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that to be opted out from receiving MTN marketing SMS's, please dial *130*603#ok.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that to be opted out from receiving MTN marketing SMS's, please dial *130*603#ok.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,
MTN South Africa's reply28 Sept 2015, 16:30
Official
Hello garypul,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that to be opted out from receiving MTN marketing SMS's, please dial *130*603#ok.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that to be opted out from receiving MTN marketing SMS's, please dial *130*603#ok.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Best regards,