SMS - Content Charges - BE AWARE - Service Provider MTN

<p>I have recently upgrade my contract with MTN - 2 x months ago to be precise. In the last 2 x months my account was higher than normal with +- R400. I went to the MTN Shop in Cresta to request statement to see where the problem was. I was then told that the extra amount was for "Content Charges" as this was not fami**** to myself I asked them to explain "Content Charges" - apparently it is where you recieve sms's and if you open it, it automatically register you with their services.... I was alway under the impression that you had to subscribe in order to be charged - apparently not with certain sms's. There was 2 x sms' that they mentioned and that is what made up the extra charges to be +- R400 more on my account - the lady was nice and unsubscribed me for something that I did not even wanted or knew about and defenitely did not subscribed to it. I have send MTN Customer Care a mail on Monday (5 December 2016) to ask them to please explain to me how this is even possible - this has NEVER happened to me before in all the time that I had my contract with Altech Autopage.... also I have requested them to explain how the manage their security on their network in order for these kind of sms's not to even reach us? I am sorry to say but this is ***** in my eyes and where is the Cusomer Act/Credit Act to protect us from these kind of activities. I have also requested them to refund me the 2 x months for these "Content Charges" as I feel my service provider need to supply me with a safe service/network.</p> <p>I have send another update yesterday (6 December 2016) as I have had no response from MTN Customer Care with regards to my request/query.</p> <p>I feel it is my duty to make people aware of this as this can cost you allot of money that you did not even know existed or subscribed to.</p>