jB
julia B
1 reviews | Active since May 2015
15 Jun 2018, 09:10
SME Business support non existant at MTN and no feedback on signal reception at all
I have been with MTN for many years as a small business. I am planning to move and have been trying numerous times to get information on what MTN will do to change the reception in my new house. There has been no contact after submitting my query online in 5 days and no feedback on signal. It means that I will have to move to a competitor since I believe that Vodacom is able to put up antennas nearby for bad signal areas.
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julia B's updateReviewer Update
21 Jun 2018, 09:35Thanks for the feedback but it does not help that you are available for the hellopeter website if nothing at MTN is implemented internally. Since your message which I appreciate I have yet to get a solution from MTN. Pls can you bring this to the coverage management attention. Otherwise I need to switch to Vodacom..
jB
julia B's update21 Jun 2018, 09:35
Reviewer Update
Thanks for the feedback but it does not help that you are available for the hellopeter website if nothing at MTN is implemented internally. Since your message which I appreciate I have yet to get a solution from MTN. Pls can you bring this to the coverage management attention. Otherwise I need to switch to Vodacom..