1 reviews | Active since May 2016

23 Sept 2015, 19:41

Slow Slow LTE Internet

Hi, My LTE Internet connect has been very very slow the past 3 days! Please could you fix the tower in my area, Bloubosrand, Randburg - it took me 15 minutes just to log this complaint on Hellopeter because my internet is so slow and the page kept timing out..... A*** for LTE contract- ***... the internet is completely unusable on Youtube and takes forever to even download my emails.

0
Replies (1)
MTN South Africa
MTN South Africa's reply25 Sept 2015, 12:23
Official
Hello marcoash,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly be advised that a new trouble ticket added with ref SMC/*** for further invistigation should you wish to speak to our network coverage help desk please contact themon ( *** free on MTN phone).

Warm regards
Nompumelelo
REQ:***

Best regards,