JP
Johann P
1 reviews | Active since Apr 2015
01 Aug 2015, 09:38
Slow response
I am trying to do an on-line bank transaction for which I need a One-Time Pin code. After 30 minutes when I eventually receive the SMS, the bank transaction has timed out. Try again, same problem.<br> I can't work like this.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Aug 2015, 10:59Hello johannesdup,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced.
The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced.
The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply17 Aug 2015, 10:59
Official
Hello johannesdup,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced.
The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced.
The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,