Slow Response

I have an MTN account that is in arrears and for this reason the line has been suspended. I have tried on numerous occasions to speak to any consultant (you hold on for 30 minutes or longer) with no success. I have sent numerous e-mails where I get feedback, but maybe only a week later.<br> <br> I am trying to make a payment arrangement, which MTN have offered, but after that I have stll not been able to get hold of them telephonically or by e-mail.<br> <br> This is extremely frustrating as this is the phone that my daughter is using and I cannot get hold of any MTN person to try and sort the problem out.<br> <br> I am also trying to migrate my contract package, but I cannot seem to do that until my account has been settled. Seeing as this subscription is over R400, the account just keeps on adding up, and with me not managing to get hold of anyone to finalise the arrangement, it's just having a snowball effect of note.