DB
Dries B

1 reviews | Active since Apr 2017

20 Jun 2018, 06:28

Slow online shop

Very disappointed in the turn around time of the online shop. Takes forever to approve a contract with no feedback. Seriously considering taking my money somewhere else.

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Jun 2018, 07:02
Official

Good day Dries,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that there is a much quicker way to get your contract approved. You may do this via MTN Direct by calling *** from your MTN line. Once approved, the device will be couriered to you directly.

Kind regards,

Ishie.

Complaints Management Team.

Best regards,