BC
Bennie C
1 reviews | Active since Sept 2018
21 Jun 2019, 09:26
Slow Internet
MTN data connection extremely slow for past 4 weeks. 3d secure not functional, therefore cannot make credit card payments to Paycity, TAKEALOT, etc. When using my wife's Vodacom connection, payment is going through promptly.
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Replies (1)
MTN South Africa's replyOfficial
24 Jun 2019, 13:36Good day Bennie
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to contact you on *** unfortunately there was no answer. Please note that you may also contact the data support department by dialing 135 for further assistance regarding the internet connection speed.
Warm regards,Jessica Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to contact you on *** unfortunately there was no answer. Please note that you may also contact the data support department by dialing 135 for further assistance regarding the internet connection speed.
Warm regards,Jessica Complaints Analyst
Best regards,
MTN South Africa's reply24 Jun 2019, 13:36
Official
Good day Bennie
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to contact you on *** unfortunately there was no answer. Please note that you may also contact the data support department by dialing 135 for further assistance regarding the internet connection speed.
Warm regards,Jessica Complaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note I tried to contact you on *** unfortunately there was no answer. Please note that you may also contact the data support department by dialing 135 for further assistance regarding the internet connection speed.
Warm regards,Jessica Complaints Analyst
Best regards,