SLAP IN THE FACE!!!

So MTN found it fit to get my wife listed as a defaulting payer after they failed to process her cancellation and billed her for an extra month after she had served her 1 month cancellation notice. Not only did they try by all means to debit her account months later, but it has now also started affecting her credit score. After 8 years of loyalty to MTN and this is the slap in the face they saved as a parting shot. The consultants confirmed that it was their mistake as they were going through a system change at the time, but they still made it her problem. She has suffered all the bank charges of reversing the endless debits and now she might not even be able to qualify for credit, because of GREED.