RG
Rethakgetse G
1 reviews | Active since Sept 2013
06 Jul 2015, 15:39
SLAAP TIGER NETWORK
OK *** IS GOING ON WITH HERE. I HAVE BEEN PAYING MY ACCOUNT WITHOUT ANY PROBLEMS, TILL I GOT AN SMS SAYING THAT I AM IN ERRORS. NO ONE EVEN BOTHERED TO CALL ME AND CONFIRM IF THAT WAS IN DEED TRUE. THE NEXT THING MY LINE IS SUSPENDED. DO YOU GUYS HAVE ANY IDEA HOW FRUSTRTING THAT IS???<br> <br> WHEN I TRIED TO CALL THE CALL CENTER I WAS TOLD TO HOLD AND THEN IT HUNG UP.<br> <br> NOW I UNDERSTAND THE VODACOM AD FULLY....
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MTN South Africa's replyOfficial
07 Jul 2015, 18:56Hello mohau13,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The system shows that an amount of R349.00 is is over due on your account. Please make the payment so the outgoing calls can be activated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The system shows that an amount of R349.00 is is over due on your account. Please make the payment so the outgoing calls can be activated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply07 Jul 2015, 18:56
Official
Hello mohau13,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The system shows that an amount of R349.00 is is over due on your account. Please make the payment so the outgoing calls can be activated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The system shows that an amount of R349.00 is is over due on your account. Please make the payment so the outgoing calls can be activated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,