Siyamthanda MTN call centre quite helpful

After more than a year of attempting to get a network unlock code, I spoke to Siyamthanda from the contract call centre. Date: 4 December 2024, time: call commencing 09:52.

It was a 40-minute phone call but she got me the reference I needed.

Thank you Siya

On the contrary: Spoke with Musa on 26 November, call started: 13:46 and with reference ***. Went around in the usual circles and then she promised to call me to give me a reference "in a few hours". I waited for almost two weeks until today.

Siya gets five stars Musa gets zero stars