Siphumezo - tries and fails or MTN. Who can assist in MTN???

<p>Thank you for your post</p> <p>We sincerely apologize for any inconvenience you may have experienced with our service.</p> <p>We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.</p> <p>We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.</p> <p>Kind Regards<br />Siphumezo<br />REQ: ********** </p> <p> <br /> <br />Muneer200sti rep****:<br />Feb 20, 2017<br />3 weeks ago<br />Hi Siphumezo</p> <p>I'd highly appreciate being kept on the loophole and if you could kindly assist in getting my contract canceled but let me retain my number. </p> <p> </p> <p>Take care<br /> <br />Muneer200sti rep****:<br />Mar 9, 2017<br />4 days ago<br />Its been 2 weeks and still no feedback? </p> <p> </p> <p>That's what I call ***********.<br /><br /></p> <p> </p> <p>That my friends was how MTN "assisted" me and you know what frustrates me even more is that today, just like the last month, they have sent me airtime and all benefits meaning I will be charged again!!!!</p> <p> </p> <p>Siphumezo? Where's is the assistance you said I will get? Where's the feedback I meant to receive? Empty promises yet again... For how much longer will this continue? When I wanted a contract it was dealt with efficiently, when I missed payment my lines was cut promptly, now when I want to cancel there no one who can assist. Tell me Siphumezo is that fair? </p> <p> </p> <p>How do you plan on helping me have faith restored in MTN??</p> <p> </p> <p>I DEMAND ASSISTANCE TODAY!!! BY SOMEONE WHO HAS A SOLUTION FOR ME.</p> <p> </p>