cH
conroy H
1 reviews | Active since Feb 2015
20 Jan 2016, 15:45
Since Nov 2015 no voice mail,and Mtn wants payment
Still no one from MTN made contact to resolve the matter, utter discussed with the poor Mtn service provider, and still no service. I will not pay my account until the matter is resolved, and I will further sue MTN for breach of contract, as my voice mail was not working since 11 November 2015, why must I pay for service that does not work. I have several reference number ending up with the 1555 dept, and nothing, but nothing come to pass. **** network, and I hope they\MTN"fry. We will see each other in court"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
21 Jan 2016, 14:35Hello conroy39,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have escalated the matter to our Technical Helpdesk for urgent attention with ref SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have escalated the matter to our Technical Helpdesk for urgent attention with ref SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
MTN South Africa's reply21 Jan 2016, 14:35
Official
Hello conroy39,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have escalated the matter to our Technical Helpdesk for urgent attention with ref SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that we have escalated the matter to our Technical Helpdesk for urgent attention with ref SMC/***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***