Simswap
<p>MTN is still unable to do a simswap after one week!</p> <p>Each department has a different excuse and blames antoher department.</p>
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MTN South Africa's replyOfficial
07 Jul 2016, 12:12Good Day Gerhardt Van Niekerk,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay in processing your sim swap. According to our records your sim swap has now being successfully processed, please insert the new sim card in the phone.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
Best regards,
MTN South Africa's reply07 Jul 2016, 12:12
Official
Good Day Gerhardt Van Niekerk,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused and for the delay in processing your sim swap. According to our records your sim swap has now being successfully processed, please insert the new sim card in the phone.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
Best regards,