gH
gerard H
1 reviews | Active since Mar 2009
07 Mar 2015, 16:39
Simcard deactivated on purpose
My prepaid simcard has been working since 2013. A week ago it was deactivated, 'Rica Bad' and I cannot use it. It has airtime and I used it within 3 months. cell no *** sim no ***. Reactivate it, I will goto management to take further action. I am not standing in a queue at the MTN shop to get your problem sorted out.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Mar 2015, 14:27Hello gerardhs,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rica has been done on your phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rica has been done on your phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply12 Mar 2015, 14:27
Official
Hello gerardhs,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rica has been done on your phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Rica has been done on your phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
regards
Thabelo
REQ:***
Best regards,