TJ
Thinus J
1 reviews | Active since Dec 2014
15 May 2015, 18:33
Sim swop takes more than 12 hours
After 12 hours my sim is still offline after a sim swop? Seriously ridiculous I will rather go to Vodacom
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Replies (1)
MTN South Africa's replyOfficial
16 May 2015, 11:24Hello WillemJonck,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number ending in 940 is activate/connect on the MTN network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number ending in 940 is activate/connect on the MTN network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply16 May 2015, 11:24
Official
Hello WillemJonck,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number ending in 940 is activate/connect on the MTN network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number ending in 940 is activate/connect on the MTN network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***