ZK
Zako K
1 reviews | Active since Nov 2015
07 Nov 2015, 11:50
Sim swop not through since Monday morning 02 Nov
My phone had given me problems so we decided that I would take my wife's upgrade. Finally I would be rid of my old phone and upgrading to the Samsung S6 +. Our consultant Kader gave us fantastic service
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Replies (1)
MTN South Africa's replyOfficial
07 Nov 2015, 16:11Hello z.kruger,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply07 Nov 2015, 16:11
Official
Hello z.kruger,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***