VR
Vineshree R

1 reviews | Active since Jul 2012

18 Jun 2015, 12:48

SIM SWOP NOT DONE USD ***

I DID A SIM SWOP ON THE 15TH JUNE AND TODAY ..THE 18TH JUNE AND I STILL CANNOT USE MY PHNE. I HAVE BEEN TO MTN FOURWAYS AND THEY CANNOT HELP ME ACCEPT LOG QUERIES THAT DONT GET RESPONDED TO. I SENT AN EMAIL TO [Email Removed] and a consultant called me .<br> I EMAILED ALL THE DETAILS (NEW SIM CARD) AND STILL NOTHING, I CANNOT USE MY PHONE AT ALL.<br> <br> WHO CAN ASSIST ME ? PLEASE??<br> ***

0
Replies (1)
MTN South Africa
MTN South Africa's reply19 Jun 2015, 10:06
Official
Hello vrajoo1,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with the details requested on email.

Best regards
Mantoa
REQ:***

Best regards,