SIM SWOP
<p>Hi, went to collect my cellphone from MTN yesterday. Signing up for the contract took me going into the branch three times on three different days and almost a fourth day, but then i put my foot down. I needed to port my nymber from Vodacom to MTN, shich i was told would take 2 hours... this was yesterday at 12.42pm. I am still waiting and find this to be a HUGE inconvenience.</p> <p>WHEN WILL MY SWIM SWOP BE READY??</p> <p>cell number: ********** 661</p> <p>reference number: ********** ********** MTNSP ********** ********** (as per SMS received)</p> <p> </p> <p>Many thanks!</p>
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Replies (3)
MTN South Africa's replyOfficial
25 May 2017, 10:09Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise if your sim was Rica registered as we are picking it up as not Rica registered.
Kind Regards,
Ishie.
Best regards,
MTN South Africa's reply25 May 2017, 10:09
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise if your sim was Rica registered as we are picking it up as not Rica registered.
Kind Regards,
Ishie.
Best regards,
's updateReviewer Update
25 May 2017, 13:15no , nothing was mention about this. I really am at my wits end with this branch. please advise what is to be done further. thanks for getting back to me
's update25 May 2017, 13:15
Reviewer Update
no , nothing was mention about this. I really am at my wits end with this branch. please advise what is to be done further. thanks for getting back to me
's updateReviewer Update
25 May 2017, 14:03is MTN going to pay for my petrol bill?
's update25 May 2017, 14:03
Reviewer Update
is MTN going to pay for my petrol bill?