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1 reviews | Active since Apr 2016

18 May 2016, 21:10

sim swop

<p>I recently posted a review regarding the poor service when it comes to sim swop to the extend that my number was deleted from the network. MTN rep**** and requested that I give them contact numbers which I did. I have not heard from them since for a whole month. I get the impression that they just make contact to show they rep**** but never really intend to solve the problem. That is why they are the worst cell supplier in Africa. I regret the day I started to make use of MTN. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2016, 12:20
Official

Thank you for your post.

We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.

May you kindly respond to my email in order to assist you further with the sim swap.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.

Regards,

Ayanda

REQ:***

Best regards,