DN
Derick N
1 reviews | Active since Oct 2011
21 Apr 2015, 10:36
Sim Swop
I went to MTN Randhart for a sim swop on the 8th April.<br> Until today the simcard is still not active.<br> Every time I phone there they just tell me another story.<br> Seems like they do not know what they are doing.<br> Where now to go to get my simcard to work ?
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Replies (1)
MTN South Africa's replyOfficial
05 May 2015, 15:32Hello dnieuw,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the sim swap was processed and the number shows that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the sim swap was processed and the number shows that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply05 May 2015, 15:32
Official
Hello dnieuw,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the sim swap was processed and the number shows that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the sim swap was processed and the number shows that it is currently active.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,