MH
Marthinus H
1 reviews | Active since Jan 2013
08 Feb 2018, 18:01
Sim swop
On the 18 of Jan 2018 I took out a contract and cancelled it on the 22 ND of Jan at the MTN store. And asked for my number to use on prepaid. It is now almost 3 weeks and I still don't have my number went back to the store about 20 times and am told every time it will take about 2 -24 hours but nothing has happened up until now. This is very very bad service.
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Replies (2)
MTN South Africa's replyOfficial
09 Feb 2018, 07:50Thank you for your post.
We sincere apologized for any inconvenience incurred.
The contract is not as yet cancelled.
We have sent the request to the Regional Store managers to intervene.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply09 Feb 2018, 07:50
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
The contract is not as yet cancelled.
We have sent the request to the Regional Store managers to intervene.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MH
Marthinus H's updateReviewer Update
09 Feb 2018, 19:48Thank you Alice
How long do you think this will take?
MH
Marthinus H's update09 Feb 2018, 19:48
Reviewer Update
Thank you Alice
How long do you think this will take?