1 reviews | Active since Aug 2017
SIM Swaps *****
I was MTN customer. Someone from MTN team did SIMSwaps total 10 times without my permission. I escalated this issue to ***** Team. I did not get any response from MTN.
If someone did SIMSwaps or any activity with my number , I did not any notification from MTN. Finally i terminated my number. MTN team is not really helping me.
There is no security at MTN side.
Regards Mahesh G
Dear Mahesh,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused by the ********** activity.
As per our discussion please forward me a copy of the SAPS affidavit with details of the dispute and a certified copy of your ID.
Please send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Dear Mahesh,
Thank you for taking my call and the time to raise your concerns with MTN, please accept our apologies for any inconvenience caused by the ********** activity.
As per our discussion please forward me a copy of the SAPS affidavit with details of the dispute and a certified copy of your ID.
Please send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,