VS
Valencia S
1 reviews | Active since Jul 2015
14 Dec 2015, 13:34
Sim swap process
my partner and i have been trying to do a sim swaps since saturday around 12:00 to 12:30pm at iLanga Mall in Nelspruit , the friendly consultant tried by all means to assist us but she could not. so we decided that we will call mtn at home on 173 to get them to assist us , however since saturday until today my partner and i are still experiencing the same issue, when we call 173 on our new sim cards it tells us that calls barred since saturday ! this is what we call bad services
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Dec 2015, 16:50Hello valencia24,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation a sim swap have been performed please allow 2-24 HRS for the new number to be activated
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation a sim swap have been performed please allow 2-24 HRS for the new number to be activated
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply14 Dec 2015, 16:50
Official
Hello valencia24,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation a sim swap have been performed please allow 2-24 HRS for the new number to be activated
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
As per our telephone conversation a sim swap have been performed please allow 2-24 HRS for the new number to be activated
warm regards
mike
REQ:***
Best regards,