Sim-swap procedure failing subs to keep old number

Finally I have decided to get my daughter a new Vodacom SIM numbers after battling for 2 weeks to activate her old MTN numbers - just because she failed a security check on her lost SIM numbers.<br> <br> I was advised by the call centre agent that I need to do an affidavit with the police about the lost cell phone - *** and thereafter I can and activate the Sim swap.<br> <br> I do think that I did comp**** to the procedure-to do the Sim-swap and did faxed the affidavit to the Fax # *** on the 10th-April, but still I failed to get the Sim swap activated as the Call centre agents that I did spoke to on Monday 13th-Jan were \arrogant"and not helpful and kept informing me that \""I need to go to the Police and make another affidavit\""<br> <br> Case # 11/04/2015<br> Lost IMEI #***<br> Blacklist ***-5267<br> <br> Thank you for assisting me to make an informed decision!"""