Sim Swap Problems
<p>Hi </p> <p> </p> <p>My dad has been trying to do a sim swap for 3 weeks now</p> <p>He failed the 3 question that were asked to him via call centre, so MTN said he must do an afidavit and fax it, which he did still there was no sim swap was done</p> <p>He went to MTN store in Germiston Golden Walk and they made him buy another sim card and did a sim swap, 3 days later the sim swop is still not done.</p> <p>He went again yesterday and they made him buy another sim card and still no sim swap done today.</p> <p>Can someone please help the old man. its sad that he come to me his daughter asking me to fix things but there is nothing i can do.</p> <p>The number he is trying to get back is ********** </p> <p>The latest sim card he bought yesterday is ********** </p> <p>He can be contacted on ********** </p>
Good day Nyakallo
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation early today we would be waiting on you to provide the information and affidavit. Once received the matter will be escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
Good day Nyakallo
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation early today we would be waiting on you to provide the information and affidavit. Once received the matter will be escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
Good day Nyakallo
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation early today we would be waiting on you to provide the information and affidavit. Once received the matter will be escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
Good day Nyakallo
Thank you for your post, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our conversation early today we would be waiting on you to provide the information and affidavit. Once received the matter will be escalated to the relevant management team for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Yahya
REQ:***
Best regards,
I am so happy with the Patience Yahya showed with assisting me and my father with the Sim Swap issue.
His Sim is working again
Thank you
I am so happy with the Patience Yahya showed with assisting me and my father with the Sim Swap issue.
His Sim is working again
Thank you