sim swap problem
since weekend when i call to do a sim swap your system is offline and to when i called some one asked me to send affidavit from saps and my Id copy ,i did send when try and cofirm docs has being processed they tell me about system is offline am losing money because of mtn and unprofessional workers need my old number no stories ********** 814
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MTN South Africa's replyOfficial
28 Feb 2018, 12:47Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with an alternate contact number so that we may escalate your query through to the correct channels.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply28 Feb 2018, 12:47
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with an alternate contact number so that we may escalate your query through to the correct channels.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,