1 reviews | Active since Feb 2011
SIM SWAP not done since Sa****ay on Upgrade
<p>I am experiencing very bad service with Mtn regarding my sim swap. i have upgraded my phone on Sa****ay with a galaxy s7 and it requires a nano sim card otherwise it doesnt work. The store arranged the Sim swap for me but up to now it is not done. i have called mtn numerous times to confirm what is the problem but to no response. If the network service is so bad i am considering cancelling my upgrade as i am still within the seven days.</p>
Good Day Keegan
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
Kindly be advised that the sim swap was processed on the 28-06-2016 and all services are currently active.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Keegan
Thank you for your post.
Please accept our apologies for the delay and inconvenience experienced.
Kindly be advised that the sim swap was processed on the 28-06-2016 and all services are currently active.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********