Sim-swap ***** - Non-existent service

My account was *****ulently sim swapped early in September, and then again a week later, the malicious actor attempted to hack my email account as well. I logged both attempts to the ***** department. With numerous calls, they have to date not responded to me with a report on the findings. Therefore my account remains disabled as I cannot trust MTN to keep my account secure. But I am still paying... I will move to another provider, I am done with mtn.