iM
ignatius M
1 reviews | Active since Nov 2017
06 Nov 2017, 12:55
sim swap made difficukt
I did a sim swap 42 hours ago but I am still waiting for MTN network to decide if it wants to work or not
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Nov 2017, 17:48Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We tried to call you on the number you have provided and the person that answered the phone said that this was a wrong number and there was no Ignatius Mathole at that number.
Should you require any further assistance with your account, please write back to us with your correct details and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply07 Nov 2017, 17:48
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We tried to call you on the number you have provided and the person that answered the phone said that this was a wrong number and there was no Ignatius Mathole at that number.
Should you require any further assistance with your account, please write back to us with your correct details and we will attend to the matter accordingly.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,