Sim Swap *****

<p>I received an SMS on Tuesday night stating that my telkom number is being ported over to MTN after,upon receiving this SMS I tried contacting the number that was mentioned on the SMS to call if the port was not requested which had gone to the switchboard stating that it is after hours. I then called back on Wednesday morning and was put through to one of the agents by this time I had already received another SMS stating that the port was successful I advised the agent that I did not request for any port on my number as this is my telkom line and I am not sure as to what is going on she then advised me that she would reverse the port which would take 2hours and everything will be sorted out. I called back after 3 hours and they had assured me that my number was ported back to telkom and they are awaiting for telkom to accept on their side I then called telkom to confirm this and was asked to go to the store to sort this until now I have still not been able to use my sim. I called MTN again today and requested the name of the person that asked for the sim swap to done or the name of the person that took over my number at the time of the port I was told that they cannot assist me as this is a prepaid number. How do you people deal with ***** that's been done in your company without giving out any information to owner of the number how was the port successful if I was not asked for any Rica documentation I demand to know who is behind this ***** that has taken place as this has now become a problem for me due to my number being out of use.</p> <p> </p> <p>I want this sorted out and I want answers </p>