Sim swap failure

MTN South Africa I would like to applaud this network service with the world's most inefficient, ineffective, useless, unacceptable piece of **** network service I have ever had to endure, your process is flawed, your call center system is incompetence knows no bounds. I want you to know that when I retrieve my number again, hopefully, cause I don't trust you at all to be able to succeed with that as well. I am porting to another network provider. 🤞🏾