LJ
Lee J
1 reviews | Active since May 2011
27 Jul 2015, 14:31
SIM SWAP DISASTER
I complained about not being able to do a sim swap on 13 July. After 6 days, there was no response from MTN and I responded that I was disgusted at them not even replying.<br> <br> Only on the 27 July does MTN bother to respond with the following:<br> \Kindly call the call centre 173 and they will gladly assist with a sim swap. Please do the following when calling the call centre:<br> 1.
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Replies (1)
MTN South Africa's replyOfficial
11 Aug 2015, 09:46Hello LSJ24,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the SIM has been activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the SIM has been activated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply11 Aug 2015, 09:46
Official
Hello LSJ24,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the SIM has been activated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the SIM has been activated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,