1 reviews | Active since Apr 2017
sim swap
<p>i report that l lost a phone so that they can block it for me , they did , so now l need to do sim swap they said l suppose to remember 3 numbers that l usually call in the past 2 weeks but for me in past 2 week l didnt buy an airtme , l only bought data so what l suppose to do in this case </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we have performed a sim swap it will take within 2 to 24 Hrs for you to have the service available.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation we have performed a sim swap it will take within 2 to 24 Hrs for you to have the service available.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Thank you to Mike for assisting me with my sim swap
Thank you to Mike for assisting me with my sim swap