SIM SWAP
<p>WHAT KIND OF AGENT PROCESS A SIM SWAP WITHOUT FULL CPA...WHAT KIND OF AGENT DOES SUCH A STUPID MISTAKE... WHY DOEST MTN CONSULTANTS NOT PROB AND GET CORRECT INFORMATION WHEN DOING A SIM SWAP..WHY WOULD MY NUMBER CHANGE WHILE ON ACTIVE STATUS..AM SO FUSTRATED I CANT EVEN EXPLAINED HOW YOU PEOPLE INCONVIENCED ME MY NUMBER HAS BEEN SWAPED TO SOMEONE ELSE AND I DONT THINK THE PERSON CONFIRMED THE CORRECT INFORMATION..I AM SO DISAPPOINTED I TRIED CALL IN THE CENTRE BUT I AM NOT GOING THRU..FIX IT AND RECTIFY IT I WANT MY NUMBER ..</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent ot pre-paid division to assist in revert number to you. A call back will be done during the course of today to assist and complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an urgent escalation has been sent ot pre-paid division to assist in revert number to you. A call back will be done during the course of today to assist and complete request.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,