AM
Amanda M
1 reviews | Active since Dec 2015
08 Dec 2015, 15:16
SIM SWAP
I did a sim swap last week Wednesday but still now my number is not working. Been calling 173 for almost a week and I've been told that my sim swap didn't go through and I should do it again. As from now I've done 3 sim swap and bought 2 sim cards but still no luck. How long should some one wait until this is done. I'm ****en frustrated because I've missed so many important calls because of this. I'm thinking on changing networks now, because Mtn doesn't work for me. Poor service.
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MTN South Africa's replyOfficial
08 Dec 2015, 17:42Hello Muntuza1,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Sim swap for the number *** is been processed please allow turn around time of 2 to 24hrs for the number to be active
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Sim swap for the number *** is been processed please allow turn around time of 2 to 24hrs for the number to be active
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply08 Dec 2015, 17:42
Official
Hello Muntuza1,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Sim swap for the number *** is been processed please allow turn around time of 2 to 24hrs for the number to be active
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Sim swap for the number *** is been processed please allow turn around time of 2 to 24hrs for the number to be active
warm regards
mike
REQ:***
Best regards,