IM
Itumeleng M

1 reviews | Active since Aug 2015

14 Aug 2015, 09:43

Sim Swap

I have been trying to do a sim swap since the 12th August 2015, and today is the 14th August 2015. I called in and was told to wait for 2 to 24 hours, i have been waiting for more than that now and still no luck in getting my number back. It seems the service champs are unable to help me concerning this. <br> <br> This is very frustrating. If MTN cant help me in getting my number back then what??????<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Helloitu,

We apologize for the text messages that have been initiated to you by various sales teams. Some companies may be affiliated to MTN, however, indirectly associated.

We are unable to track the details of the origin of the call to you in this instance.
You may opt out of the marketing strategies by registering your name on the Direct Marketing Associations \do not contact\" list as we cannot add your name onto this list on your behalf if you do not wish to be contacted in future.

Best regards,