AT
Andy T

1 reviews | Active since Apr 2011

09 Aug 2015, 10:11

SIM Swap

Calling 808 is a nightmare. You speak to the operators and get cut off when they don't feel like assisting. They could at least call you back as I am sure our number (CLI) is displayed on the systems.<br> <br> I am doing a SIM swap and am not receiving the OTP and cannot hang on the line forever trying to get assistance.

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Aug 2015, 16:06
Official
Hello Andy Tiley,

Thank you for your Post

We sincerely apologise for the delayed response, according to our records a sim swap has been done on the 10/08/2015.

Kind Regards
Itumeleng Rakoena
REQ:***

Best regards,